At CollectorClube, we are committed to delivering your orders quickly, securely, and with care. Please review the following information to better understand our shipping process, timelines, and customer support options.
🚚 Shipping Policy – CollectorClube
At CollectorClube, we are committed to delivering your orders quickly, securely, and with care. Below is our updated shipping policy covering delivery times, fees, and support.
📦 Shipping Fees
UK Standard Shipping: £2.98 flat rate per order
Free UK Shipping: Automatically applied to orders over £200
USA Shipping: All orders to the USA ship free — no minimum required
International Shipping (Rest of World): £2.99 flat rate
🕓 Handling Time
All orders are processed and dispatched within 1–3 business days of purchase.
🚚 Transit Time
Delivery typically takes 1–5 business days from the time of dispatch.
Times may vary depending on your location and courier service availability.
🔁 Free Exchanges for Damaged Deliveries
If your order arrives damaged in transit, we will gladly send a free replacement.
To request an exchange:
Contact us within 7 days of receiving your order
Include clear photos of the damaged product and packaging
🔍 Tracking Your Order
Once your order has shipped, we will email you a tracking number so you can follow your package’s progress in real time.
📬 Contact Us
For any shipping-related questions or concerns, feel free to reach out:
Email: contact@collectorclube.com
Phone: +44 (778) 766 7367
Address: 43 Uxbridge Rd, Building, Hampton TW12 3AA, United Kingdom
Live Chat: Click the chat icon on the bottom-right corner of our website